Use Code: XMAS15 ☃️❄️receive 15% OFF massage or spa services this holiday☃️❄️
Use Code: XMAS15 ☃️❄️receive 15% OFF massage or spa services this holiday☃️❄️
Keep in Touch Thai Massage and Spa would like to extend our warm welcome to all spa guests, accompanied by a set of guidelines and practices meticulously designed to cultivate an environment of respect and comfort for both our esteemed guests and dedicated staff. We kindly share the following spa etiquette recommendations:
We sincerely appreciate your cooperation in preserving the harmonious ambiance of our spa and ensuring an exceptional experience for all who seek solace and rejuvenation within our sanctuary.
No, our non-registered massage therapy (non-RMT) spa services and treatments are not eligible for direct billing or ICBC insurance coverage. However, we do offer registered massage therapy performed by our registered massage therapists (RMT), although direct billing is not available for RMT services. We can provide you with a receipt that includes the RMT's registration number for your own insurance claim submission. For coverage of non-RMT services under other insurance policies, we recommend verifying with your insurance provider, and we can provide you with a receipt to facilitate your claiming process.
It's advisable to arrive at least 15 minutes before your scheduled treatment to complete paperwork and enjoy the spa's amenities.
Generally, you don't need to bring anything except yourself. However, if you have specific preferences (such as your own skincare products), feel free to ask in advance.
Most spas offer the option to choose a male or female therapist, depending on your comfort level.
You can communicate your preferences, concerns, and any medical conditions directly to your therapist before the treatment begins.
We have a 24-hour cancellation policy. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid any cancellation fees.
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